FLOATING RECEPTIONIST / SECRETARY

At Catholic Charities, we value inclusivity, flexibility, and respect, believing that each employee should feel comfortable expressing their authentic selves while maintaining a professional and respectful work environment.
We believe that embracing diversity and fostering a positive environment enriches our organization and enhances our ability to serve our community.
We hiring a FULL-TIME(35 hours/week) FLOATING SECRETARY/RECEPTIONIST for our Catholic Charities of Buffalo Offices.
JOB SUMMARY: The Receptionist is the first point of contact for all clients, visitors, providers and any other stakeholders.
It is their responsibility to support a welcoming, warm, and positive experience when anyone comes to the office.
They are also responsible for day-to-day front office operations, including but not limited to, clerical support services to office personnel including senior directors, program staff, and to central services.
ESSENTIAL FUNCTIONS: Core Catholic Charities Responsibilities: Exemplify Catholic Charities' mission, vision, guiding principles and policies and procedures Promote adherence to high ethical standards, consistent with the Catholic Charities' Corporate Compliance Program, Code of Ethics, legal mandates & labor laws, NYS Justice Center, NYS, OMH, managing contractual regulations and other accreditation standards (e.
g.
COA, BBB) Promote and reinforce client-centered, strengths-based, solution-focused trauma-informed care in the context of systems Cultivate a culture of sensitivity and respect for diversity Adhere to all applicable federal and state laws and regulations including, but not limited to those governing confidentiality, privacy, program, and documentation standards Perform all duties in accordance with CCB's corporate compliance and ethics program Participates in required staff meetings and designated training Core RECEPTION & CUSTOMER SERVICE Job Responsibilities: Open and close the office on assigned days Greet and check-in clients, vendors, and visitors in a pleasant, warm, and welcoming manner Ensure that the physical space and office equipment remains functional and free of hazards Help cultivate a welcoming experience when client first walk in to our office Monitor client activity in the waiting area and maintains general cleanliness of waiting area during operating hours Order supplies using Agency centralized electronic ordering system (Microix) and keep track of supply inventory, including but not limited to office supplies, program supplies, screening forms, and other needs of the office Critical features of this job are described under the headings above.
Management may reassign duties and responsibilities to this job at any time Maintain supply the inventory of over flow inventory in Central Services department including but not limited to fulfilling supply orders , inventory database updates, and distribution scheduling Operates the multi-line phone system; receives and routes telephone calls to staff Promptly notify staff when their client has arrived Manage the postage of outgoing mail, distribution of incoming mail and faxes effectively and efficiently Assist with printing and mailing projects Complete data entry tasks Maintains familiarity with other administrative support functions and covers for other support staff during lunch, vacation, sick leave, etc.
May be requested to provide coverage at a related/nearby office based on staffing needs EDUCATION: High school diploma or general equivalency diploma required (Associates preferred) EXPERIENCE: A minimum of two (2) years of experience in an office setting KNOWLEDGE, SKILLS, and ABILITIES: Pleasant, welcoming, and professional demeanor required Exceptional interpersonal and communication (oral and written) skills required Demonstrated agility, initiative, ability to work independently and efficiently (effective organizational and time management skills) and produce results Fluent in various computer applications (e.
g.
Word, Excel), electronic database systems and electronic health records Ability to operate multi-line phone system SPECIAL REQUIREMENTS: Transportation and ability to move between offices in Amherst and Buffalo as needed Apply today at: ccwny.
applicantpro.
com/jobs Catholic Charities offers an array of programs that strive to empower individuals, children and families.
Catholic Charities of Buffalo, NY, is the most comprehensive human service provider serving all eight counties of Western New York with dozens of programs at 40+ professionally staffed locations.
Catholic Charities serves more than 140,000 Western New Yorkers each year without regard to age, race, gender or religious affiliation.
Catholic Charities programs include comprehensive counseling services for all ages, basic emergency assistance including operating 9 food pantries, Women Infants and Children nutrition program, behavioral health services, educational and job readiness services, services to older adults, immigration and refugee assistance and a variety of programs that address prevention and treatment of a number of family issues.