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E-commerce Fulfillment/Customer Service

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Posted : Wednesday, August 07, 2024 11:35 AM

Curiosities Greeting Cards and Papercards.
com is a family-owned e-commerce business that was started in 1996.
We currently sell over 12,000 brand name greeting cards online and ship orders across the country from our new 10,000 sq ft facility in Lancaster, NY.
We are seeking a positive-minded, dependable, accurate and hardworking individual to join our team.
Because we are a small company, our employees are cross trained to perform a variety of tasks including order picking, packaging, receiving and verifying inventory along with customer service.
The ideal candidate will be able to ensure that orders are fulfilled accurately and efficiently and also be able to provide customer service assistance.
We're looking for individuals who are eager to work as part of a team as well as independently, who are detail oriented, organized and able to multitask in a fast-paced environment.
If this sounds like you, we encourage you to apply.
Responsibilities: * Accurately picking customers’ greeting card orders from pick lists * Verifying and packaging orders * Researching delivery address issues * Printing postage * Answer incoming calls from customers regarding our products and services * Contacting customers regarding address verifications, order concerns and other general questions * Personalizing orders * Restocking supplies * Check in and processing incoming inventory * New inventory processing, maintenance and organization * Physical inventory of products * Performing quality control checks on products before they are shipped.
* Communicating with other team members and managers to resolve any issues that arise * Maintaining a clean, organized and sanitary work environment * Assisting other departments as needed.
* Having fun while fulfilling your daily tasks.
Minimum Requirements: * Able to work on foot for extended periods (required) * Basic problem solving and organization skills (required) * Basic skill set for use of tablets, scanners & computers (required) * Capable of lifting up to 30 lbs, bending, reaching and pushing and pulling * Reliable mode of transportation Candidate must be organized and able to take direction for daily duties, be goal oriented, be open to accepting opportunities for improvement, and be comfortable working in a physically demanding high paced environment.
Successful applicant must have an energetic and positive attitude.
Job Types: Full-time (30-40 hours), Part-time (15-20 hours) Pay: From $18.
00-$19.
00 per hour Benefits: * Employee discount * Flexible schedule * Fun work environment * Scheduled Paid Time Off (PTO) * Sick Leave * Paid Holidays (Full-Time only) Experience level: * Retail Experience Preferred Schedule: * Day shift * Weekends (required) * Weekdays (some) Language: * English (Required) Work Location: In person Job Types: Full-time, Part-time Pay: $18.
00 - $19.
00 per hour Benefits: * Flexible schedule * On-the-job training * Paid time off Experience level: * 1 year * 2 years Shift: * Day shift Weekly day range: * Every weekend Work setting: * In-person Ability to Commute: * Lancaster, NY 14086 (Required) Work Location: In person

• Phone : NA

• Location : 515 Pavement Rd Ste 1, Lancaster, NY

• Post ID: 9141514159


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